Coverup Towel. holds a 14 Day Return and Exchange Policies.
A 14-day return policy is in place to allow our customers return or exchange their purchase(s) in case they found any problems with the item(s) or they were simply not completely satisfied with the product. You can return the item(s) in its original condition within 14 days of the date of shipment for a full refund (excluding shipping costs or gift option costs) or an exchange. It's that simple.
Our Return Process
Upon receiving your returned item(s) and it is accepted, your refund or exchange will be processed within 2-3 business days. Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Please note that items showing signs of wear, alteration, or damage in any way cannot be accepted for return. Returns lacking or missing the Coverup Towel return code, improperly packaged and uninsured will be refused.
How to Prepare a Return
1. You must first obtain a Return Authorization Code. Please call 754-423-7030 or 702-335-9096 and you will be given this code. You could also email us at firstname.lastname@example.org
2. Write this code on the outside of your return shipping box.
3. Package your return appropriately. You must include all original packaging.
4. Insure Your Package. Failure to insure your return shipping item will not be accepted if the merchandise gets lost or stolen by the mail carrier.
Disclaimer: Coverup Towel will not be responsible for any return items that do not reach our warehouse.
Following our Return procedure will ensure your return or exchange is accepted and timely processed:
You must follow the return/exchange instructions carefully and as indicated above. Failure to do so will prevent or delay the processing of your return or exchange. If you have any questions about our return procedures please contact us at 754-423-7030 or 702-335-9096 or send us an email to email@example.com
Getting your Refund or Exchange
Refunds will be issued in the same form as the original payment.
Exchanges will be processed within 2-3 business days after receiving the item(s) you wish to exchange. You must indicate the color and quantity desired on your receipt and include it in the return shipping box for faster processing. Exchange orders will not be charged a shipping fee for up to 2 items. Exchanges of 3 or more items will be charged shipping costs and gift option costs if applicable.